Returns & Exchanges

At EasyR Australia, we want you to shop with confidence, which is why we offer a straightforward 30-day return policy for unused and original-packaged items. Whether you have changed your mind or received the wrong size, our team is dedicated to ensuring a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our contact form to submit a return request with your order number and the reason for the return.

• 2.
  Pack Your Items

  Ensure the product is in its original, unwashed condition with all tags attached, and place it securely in a shipping satchel or box.

• 3.
  Ship to EasyR

  Affix the provided return label or address the package to our Brisbane warehouse and drop it off at any Australia Post outlet.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your full refund or dispatch your replacement item within 3-5 business days.